Shipping policy

Shipping Policy

1.      Processing Time

All orders are processed within 7 business days (excluding weekends and holidays) after receiving payment confirmation. Orders placed after 1pm will be processed the next business day. Large or custom orders may require additional processing time, which will be communicated upon order confirmation.

2.      Shipping Methods & Delivery Times

We offer the following shipping methods:

·       Standard Shipping: Estimated delivery within 7 business days.

Shipping times are estimates and not guaranteed. Unforeseen delays due to weather, carrier issues, or other external factors may affect delivery times.

3.      Shipping Rates

Shipping charges are calculated at checkout based on order weight, dimensions, and destination. For bulk or custom orders, additional shipping costs may apply, and a shipping quote will be provided.

4.      International Shipping

We ship to select international destinations. International shipping rates, duties, and taxes are the responsibility of the buyer. Additional customs clearance time may be required depending on the destination country.

5.      Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.

6.     Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact our support team within 7 business days. We will work with the carrier to resolve the issue. Please retain all packaging materials for claims processing

7.      Returns & Exchanges

Owing to the nature of our business we do not offer returns or exchanges

8.     Contact Information

For any shipping-related inquiries, please contact us at admin@theprintmakersguild.com